Sunday, July 21, 2013

They screwed it up!

I was quite excited to hear my patches were made, and were on their way.  The few customers I have right now were also looking forward to getting them, so I was waiting a week with anticipation of seeing them and sending them out.

When I opened the package when it did arrive, my heart sank.








Does this look like Coyote Tan to you?  Check out the previous post and compare the colors.  I understand there are some discrepancies between colors on a screen and how they appear "in real life" (remembering all the days I had to wrangle a little with RGB vs. CMYK when I was editor of a company newsletter).  I even went to great lengths to explain how much I was looking for the color I was looking for.

Three samples later, it looked like they were listening.  But then, I get this, and I wonder what the hell happened.

I contacted the manufacturer, and let them know my displeasure, through every venue I could contact them.  They responded, saying that there does seem to be a difference, and they are looking into redoing the batch.

I hope they do.











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